FAQ

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Q How do you handle shipments?

A
1. For small orders, we send goods by FedEx, DHL, UPS, express service on door to door term.

2. For large shipments, we send goods by sea or by air in containers.

Ps. it's highly recommended to delegate your own forwarders to handle shipments and FOB Shenzhen is widely adopted by our customers.
Q What is your delivery time?

A Normally, we need about 30 days to prepare your goods. For orders in large quantities and customized orders, the time for shipment will be a little longer.
Q What is your term of payment?

A Our standard term is 100% TT advance with order. However, it is negotiable under the condition of long-term strategic cooperation.
Q What is your customized service?

A With abundant experience in various kinds of OEM and ODM projects, we provide flexible and professional customized service. The MOQ varies based on your customized requirements.
Q How long is the warranty?

A The warranty of our products is 24 months upon the receipt of your shipment under normal circumstances.
Q What is your guarantee of after-sale service?

A In response to every single after-sale request within the warranty, we will appoint a one-on-one technician for timely online aid.

Shiyou Electric specializing in R&D and manufacture of wind power control system, solar power system, energy storage system, EV charging station and industrial automation products, etc.

No.8 Chutian Road,Shuangma Industrial Park,Xiangtan High-tech Zone, Hunan Province

+86-400-067-8298